# Help Documentation

## Apps

{% content-ref url="/pages/-M3MGKqwbD4ELtn8K0cQ" %}
[UPC Code Manager](/upc-code-manager/getting-started)
{% endcontent-ref %}

{% content-ref url="/pages/-M4Z3ioExUEbw8OK2nYm" %}
[Poppy - Account Creation Popup](/poppy-exit-intent-popup/poppy-getting-started)
{% endcontent-ref %}


# Getting Started

### Step 1 - Purchase Codes

Before you can add UPC Codes to your products, you need to purchase some from the dashboard of the application.

UPC Codes are sold in "packs" as a way to offer bulk discounts. The more you purchase, the lower you pay per code.&#x20;

From the dashboard of the application, select how many UPC Codes you would like to purchase.&#x20;

The application will always show you how many UPC Codes you are about to buy, and at what price.&#x20;

![](/files/-M4ufjCFkiv4hBkMei9p)

### Step 2 - Adding Codes to Products

There are two ways to add UPC Codes you have purchased from UPC Code Manager to your application:

#### 1. Using the app navigation to link UPC Codes you purchased to a product

1. Navigate to Apps --> UPC Code Manager
2. From the dashboard of the UPC Code Manager application, select the product you want to add codes to
3. ...if the product has a single variant click on "**Add barcodes to 1 variant**"
4. ...if the product has multiple variants, select the variants you want to add UPC Codes to and click on **"Add barcodes to \_\_ variants"**
5. You did it!

{% embed url="<https://youtu.be/cdEq4xYH2Iw>" %}

#### 2. Using Shopify "More actions" to link UPC Codes you purchased to a product

1. Navigate to the product you want to add UPC Codes to
2. Open the "More actions" dropdown
3. Select "Manage UPC Codes for this product"
4. ...if the product has a single variant click on "**Add barcodes to 1 variant**"
5. ...if the product has multiple variants, select the variants you want to add UPC Codes to and click on **"Add barcodes to \_\_ variants"**
6. You did it!&#x20;

{% embed url="<https://youtu.be/z7O70JCF5O4>" %}
Adding UPC Codes to Product Variants using&#x20;
{% endembed %}

##


# FAQ

## How do I add UPC Codes I purchased from the app to my products?

There are two ways to add UPC Codes you have purchased from UPC Code Manager to your application:

#### 1. Using the app navigation to link UPC Codes you purchased to a product

1. Navigate to Apps --> UPC Code Manager
2. From the dashboard of the UPC Code Manager application, select the product you want to add codes to
3. ...if the product has a single variant click on "**Add barcodes to 1 variant**"
4. ...if the product has multiple variants, select the variants you want to add UPC Codes to and click on **"Add barcodes to \_\_ variants"**
5. You did it!

{% file src="/files/-M4tMr-ZSzTlwIB3jIqI" %}
Linking UPC Codes to products using the App
{% endfile %}

#### 2. Using Shopify "More actions" to link UPC Codes you purchased to a product

1. Navigate to the product you want to add UPC Codes to
2. Open the "More actions" dropdown
3. Select "Manage UPC Codes for this product"
4. ...if the product has a single variant click on "**Add barcodes to 1 variant**"
5. ...if the product has multiple variants, select the variants you want to add UPC Codes to and click on **"Add barcodes to \_\_ variants"**
6. You did it!&#x20;

{% file src="/files/-M4tMx11yU2jgq16Xei6" %}
Linking UPC Codes to products using Shopify
{% endfile %}

## All of my products say "0" barcodes needed, how do I add my purchased UPC Codes to my products?

{% hint style="info" %}
UPC Code manager will never overwrite the existing Barcode value of a product.&#x20;
{% endhint %}

If the barcode field on your products is already populated, most likely by another application, my application will be "blocked" from being able to add a UPC Code to your products.&#x20;

All of your products will say "0 Barcodes needed"

In order to add a UPC code to that product or product variant, you will need to navigate to your product within Shopify and clear the barcode field.&#x20;

Here is a video I recorded that shows you how to do that: <https://share.getcloudapp.com/qGuXqvqZ>

## Amazon is rejecting my codes, what should I do?

So far, we have helped hundreds of thousands of products get listed on Amazon, and haven't yet run into an issue.&#x20;

### Reason 1: The "Barcode" field was already filled in for some products, before installing and using UPC Code Manager.

The most common reason why Amazon rejects codes, is actually because they aren't our codes they are rejecting.

The Amazon Sales Channel app expects the UPC to be populated in the "Barcode" field of your products or product variants.&#x20;

**Just because the "Barcode" field is populated inside of Shopify Admin, does not mean that UPC Code Manager populated it.**

{% hint style="success" %}
UPC Codes purchased from UPC Code Manager will **always** be a 12 or 13 digit number.&#x20;
{% endhint %}

9/10 times, Amazon is rejecting codes that were either set manually inside of Shopify Admin, or were set by another app like the Shopify Retail Barcode Labels app.&#x20;

#### **How to fix it:**

1. Navigate to the product from inside of the main Shopify Admin.&#x20;
2. Click on "Edit" for the variant you want to edit.&#x20;
3. Delete whatever is in the "Barcode" field and click "Save"
4. Add UPC Codes like it says on the [**getting started guide**](/upc-code-manager/getting-started#step-2-adding-codes-to-products).&#x20;

### Reason 2: Your brand is not registered with Amazon yet.&#x20;

If you are getting error 5665, it means that your brand has not yet been registered with Amazon.&#x20;

This error actually has nothing to do with the UPC Codes themselves.&#x20;

Before you add products to Amazon using your brand as the manufacturer, you need to register your brand with Amazon.&#x20;

Please create an account at [**Amazon Brand Registry**](https://brandservices.amazon.com/) and follow the instructions to register your brand.&#x20;

### Reason 3: Somebody guessed the UPC Code number and is using it

This is unlikely, however it does happen from time to time. UPC Codes are technically just numbers after all, and that makes it easy for somebody to guess a number.&#x20;

You can't for example, just grab a can of soda from the fridge and use that soda's UPC Code to get your product listed.&#x20;

If this happens, Amazon will let you know that this is the reason. Complete the following steps below, and we will look up whether the UPC Code came from us. If it did, we will happily work with you to get it replaced. &#x20;

### Next steps: If the above reasons are not the case

Please submit a support ticket with the following information:

1. UPC Code/Barcode that is generating the error. Please make sure the code is a 12 digit or 13 digit number.&#x20;
2. A screenshot of the error from Amazon. Please take a screenshot of your whole page and include it as an attachment in your email.&#x20;
3. The original error code that is being returned from Amazon if there is one.&#x20;
4. The variant code for the product that is being rejected.&#x20;

We will use this information to determine whether the error is being caused by one of our codes, or some other more common reason. &#x20;

![Barcode field set manually inside Shopify Admin. Amazon will reject this code. However, this field was NOT set by UPC Code Manager. ](/files/-M4spbJsahWlgwRnN0sG)

## How do I find my Variant ID?

UPC Code Manager uses Variant IDs to log a history of what products or product variants our codes have been applied to.&#x20;

You can always find the variant ID of a particular product in the URL of the variant.&#x20;

**Steps**

1. Navigate to a product.
2. Scroll to the Variants section of the product page
3. For the variant you want to lookup, click on "Edit." The variant ID will be the last number in the URL

![](/files/-M4soXV9v_gR1e0NduBd)

## How much is the monthly subscription cost?

UPC Code Manager is 100% free to use, only pay for the codes you purchase through the app.&#x20;

{% hint style="success" %}
**UPC Code Manager does not ever charge a recurring amount of money per month.**&#x20;
{% endhint %}

UPC Code Manager takes advantage of Shopify's Usage Charges pricing feature. When you purchase UPC Codes from the application, the price of your purchase is added to your Shopify invoice, and you are billed at the end of your next Shopify billing cycle.&#x20;

In order to authorize UPC Code Manager to charge you need to authorize the recurring charge.&#x20;

This is like starting a bar tab. When you purchase UPC Codes through the application, the price of the codes are added to your open tab, and you are charged at the end of the month.&#x20;

We set the limit of the maximum amount of money you are able to spend in a given month at $100.&#x20;

If you need more codes than that, reach out to us, and we can create a bulk order for you.&#x20;

## All about the GS1

**Who is GS1?**

GS1 is a private company (they are not part of the U.S. government) that issues UPC/EAN codes and keeps a registry of the company names that they sold codes to. They do not update this list when codes are resold to new owners, and as a result, their records contain less than 20% of the names of the current owners of barcodes.

**What is the difference between buying from GS1 and buying from you?**

For most uses there is no difference between purchasing the codes from us or from GS1, except the cost.\
With GS1 you will need to pay a fee for the codes and an annual renewal fee – for the first 10 codes this cost is $250 plus $50/year in renewal fees. For 1,000 codes the cost is $2,500 plus $500/year in renewal fees. We charge significantly less!

The codes we sell were issued by GS1 before the requirement of renewal fees so they are not subject to any additional fees. You can use these codes in retail stores or online E-commerce sites like Amazon and Ebay.

**Will you register my company on GS1?**

No, GS1 is in the business of selling codes and will only change the name if you purchase the codes directly from them. The cost is $250 for the first 10 codes! plus an annual renewal fee. If this is what you want, please let us know and we will issue you a full refund.

**Why isn’t your company registered on GS1?**

GS1 is in the business of selling codes and will not change the registration. We acquire the codes from the company that GS1 originally issued them to and then sell them to you. You own the codes and there are no annual renewal fees.

**Is it legal to purchase codes from a reseller?**

Yes, GS1 doesn’t like it, but the reselling of codes is a legal business. Many years ago GS1 tried to stop resellers but they lost in Court. We have been selling on Ebay for 14 years.


# Announcements

### 09/01/2020 - New Pricing

**Starting 09/01/2020** we'll be raising our per-code prices in order to absorb higher operational costs to continue providing the best possible service to you.&#x20;

**New pricing will be as follows:**

| Pack size | Pack Cost | Price/Code |
| --------- | --------- | ---------- |
| 1 code    | $5.00     | $5.00/code |
| 10 codes  | $10.00    | $1.00/code |
| 50 codes  | $25.00    | $0.50/code |
| 200 codes | $50.00    | $0.25/code |
| 500 codes | $100.00   | $0.50/code |

### 08/15/2020 - New 13 digit "EAN" Codes by default

We just pushed an update that now formats codes as a 13 digit international "EAN" code by default. Amazon will accept both the 12 digit "UPC" code format, as well as the 13 digit "EAN" format.&#x20;

This update will help merchants that utilize the svgs that are generated from the barcode field.&#x20;


# Getting Started

![](/files/-M7DVFtGOy7CEkiFzsQo)

Poppy is an **Account Creation Popup for Shopify**.&#x20;

It makes the process of checkout take less work for your customers, by shifting the account creation step earlier in the customer lifecycle journey.

By the time your customers are ready to checkout, they are already logged into their account at your store. This speeds up time at checkout.&#x20;

If they decide not to purchase today, they will create more abandoned checkout objects inside of Shopify for you to be able to act on.&#x20;

If you want to create a members only store, and gate access to your store, Poppy can help with that as well (coming soon!)

To get started, first make sure your store has customer accounts enabled.

{% content-ref url="/pages/-M5iJ63HLaU8tpXlmHqv" %}
[Enabling Customer Accounts](/poppy-exit-intent-popup/poppy-getting-started/enabling-customer-accounts)
{% endcontent-ref %}

Then, configure the way you want Poppy to look

{% content-ref url="/pages/-M6G2tJ2jejIajohgWlb" %}
[Layout settings](/poppy-exit-intent-popup/settings/layout-settings)
{% endcontent-ref %}

{% content-ref url="/pages/-M6G2wJaCocEaAeHv1yY" %}
[Theme settings](/poppy-exit-intent-popup/settings/theme-settings)
{% endcontent-ref %}

And when it will be triggered&#x20;

{% content-ref url="/pages/-M6G2pklQXlYiU5SQ-ff" %}
[Trigger settings](/poppy-exit-intent-popup/settings/trigger-settings)
{% endcontent-ref %}


# Enabling Customer Accounts

Poppy is a **Shopify** **Account Creation Popup.**&#x20;

In order to get the most value out of Poppy, it is recommended that you enable customer accounts for your Store.

Customer accounts for your store can be set to one of three options:

* **Accounts are disabled** - Customers will only be able to check out as guests.
* **Accounts are optional** - Customers will be able to check out with a customer account or as a guest.
* **Accounts are required** - Customers will only be able to check out if they have a customer account.

In order to get the most value out of Poppy, it is recommended that you set your store to one of either "**Accounts are optional**" or "**Accounts are required**" in your store's Checkout settings.&#x20;

{% hint style="danger" %}
If you set your store's checkout settings to **Accounts are disabled** Poppy will not send a welcome email to your customers prompting them to finish setting up their account.&#x20;
{% endhint %}

You can set your account settings in your store's Checkout settings screen. From within Shopify, navigate to Settings --> Checkout and select either "**Accounts are optional**" or "**Accounts are required**" &#x20;

![To configure account settings in Shopify Admin select "Settings" and then "Checkout" ](/files/-M7DSQnUJ3CvfFh9KiB6)

![](/files/-M7DSjeFPXGBz6yxTwuV)


# Settings

{% content-ref url="/pages/-M6G2tJ2jejIajohgWlb" %}
[Layout settings](/poppy-exit-intent-popup/settings/layout-settings)
{% endcontent-ref %}

{% content-ref url="/pages/-M6G2wJaCocEaAeHv1yY" %}
[Theme settings](/poppy-exit-intent-popup/settings/theme-settings)
{% endcontent-ref %}

{% content-ref url="/pages/-M6G2pklQXlYiU5SQ-ff" %}
[Trigger settings](/poppy-exit-intent-popup/settings/trigger-settings)
{% endcontent-ref %}

{% content-ref url="/pages/-M6G3-Cm8ycnYqH5HwkD" %}
[Advanced settings](/poppy-exit-intent-popup/settings/advanced-settings)
{% endcontent-ref %}


# Layout settings


# Theme settings


# Custom css


# Trigger settings


# Advanced settings


# Poppy - FAQ


# Philosophy

### **Poppy increases checkouts**

Poppy exists for one reason - because we recognized that not everyone that adds a product to their cart generates an "Abandoned checkout" object inside of Shopify admin.&#x20;

In order for the Abandoned checkout object to exist, your customer needs to either be&#x20;

* Logged into your store with their customer account
* Make it far enough through checkout to enter their email address or phone number

After doing somersaults and cartwheels and otherwise contorting ourselves across a web of different vendor tools, we decided there had to be a better way, and set out to build something for ourselves.&#x20;

Poppy drives more people to logged in sessions, which...

...reduces friction at checkout \
...increases conversion rates\
...grows your email list\
...increase the amount of abandoned checkouts created  \
...increases the amount of recovered abandoned checkouts

### **Poppy is fast**

Page load times have a strong correlation on conversion rates.&#x20;

When designing Poppy, for every option, we asked ourselves "is there a *faster* way to do this?" If a faster option existed, then we made it available to you in the application, and will let you know when it is faster.&#x20;

You will sometimes have the option to choose a slower way if it means better customization,&#x20;

* Shopify is going to begin cracking down (whatever that means) on apps that add bloat to shops.
* Slow page load times has a strong correlation with conversion rate. Conversion rate is key to the success of Poppy, so we want to work *with* our store partners (see above)

### **Poppy is simple and sturdy**

We believe that you shouldn't have to be some kind of tech geek to be able to sell your products online.&#x20;

It's one of the main reasons we fell in love with the Shopify platform. Because Shopify acts like your brick and mortar store online, and if you can run a brick and mortar store in the physical world, you can run a Shopify store in the digital one.&#x20;

We aim for our products to be usable by anybody, whether its your 5th year running an ecommerce store, or you first week.&#x20;

We obsess over the little details, and go much farther than anybody normal goes in the name of quality. Each button, each piece of copy should be extremely thoughtful and empathetic for *all* users.

### **Poppy is secure**

We don't store any information about your customers in our databases.&#x20;

Instead, we pass that information straight over to Shopify and store that information on the "Customer object." On Shopify's databases. &#x20;

We are in the business of creating value for you, and **you are our only customer**.

This means&#x20;

* We don't need your customer's data.&#x20;
* We will never sell your customer's data to a 3rd party service.&#x20;
* Our servers can't be hacked and your customer's data exposed (since we don't even have it).


# Privacy Policy

Last updated July 01, 2019

Thank you for choosing to be part of our community at Ventures & Adventures (“**Company**”, “**we**”, “**us**”, or “**our**”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at <privacy@ventures-adventures.com>.

When you visit our website [https://ventures-adventures.com](https://ventures-adventures.com/), and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites and our services.

This privacy policy applies to all information collected through our website (such as [https://ventures-adventures.com](https://ventures-adventures.com/)), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the "**Services**").

**Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.**

**TABLE OF CONTENTS**

1. What information do we collect?
2. How do we use your information?
3. Will your information be shared with anyone?
4. Who will your information be shared with?
5. Do we use cookies and other tracking technologies?
6. How do we handle your social logins?
7. How long do we keep your information?
8. How do we keep your information safe?
9. Do we collect information from minors?
10. What are your privacy rights?
11. Data breach
12. Controls for "do not track" features
13. Do California residents have specific privacy rights?
14. Do we make updates to this policy?
15. How can you contact us about this policy?

#### **1. WHAT INFORMATION DO WE COLLECT?**

**Personal information you disclose to us**

***In Short:***  *We collect personal information that you provide to us.*

We collect personal information that you voluntarily provide to us when registering at the Services expressing an interest in obtaining information about us or our products and services, when participating in activities on the Services or otherwise contacting us.

The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make and the products and features you use. The personal information we collect can include the following:&#x20;

**Personal Information Provided by You.** We collect app usage; purchase history; data collected from surveys; and other similar data.

**Social Media Login Data.** We may provide you with the option to register using social media account details, like your Facebook, Twitter or other social media account. If you choose to register in this way, we will collect the Information described in the section called "[HOW DO WE HANDLE YOUR SOCIAL LOGINS](https://app.termly.io/dashboard/website/277293/privacy-policy#sociallogins)" below.

All personal information that you provide to us must be true, complete and accurate, and you must notify us of any changes to such personal information.

\
**Information automatically collected**

***In Short:*****&#x20;&#x20;**&#x20;*Some information — such as IP address and/or browser and device characteristics — is collected automatically when you visit our Services.*

We automatically collect certain information when you visit, use or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

**Online Identifiers.** We collect devices; applications; tools and protocols, such as IP (Internet Protocol) addresses; cookie identifiers, or others such as the ones used for analytics and marketing; device's geolocation; and other similar data.

\
**Information collected from other sources**

***In Short:*****&#x20;**  *We may collect limited data from public databases, marketing partners, social media platforms, and other outside sources.*

We may obtain information about your from other sources, such as public databases, joint marketing partners, social media platforms (such as Facebook), as well as from other third parties. Examples of the information we receive from other sources include: social media profile information (your name, gender, birthday, email, current city, state and country, user identification numbers for your contacts, profile picture URL, and any other information that you choose to make public); marketing leads and search results and links, including paid listings (such as sponsored links). We will inform you about the source of information and the type of information and the type of information we have collected about you within a reasonable period after obtaining the personal data, but at the latest within one month.

#### **2. HOW DO WE USE YOUR INFORMATION?**

***In Short:*****&#x20;** *We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with our legal obligations, and/or your consent.*

We use personal information collected via our Services for a variety of business purposes described below. We process your personal information for these purposes in reliance on our legitimate business interests, in order to enter into or perform a contract with you, with your consent, and/or for compliance with our legal obligations. We indicate the specific processing grounds we rely on next to each purpose listed below.

We use the information we collect or receive:

* **To facilitate account creation and logon process.** If you choose to link your account with us to a third party account (such as your Google or Facebook account), we use the information you allowed us to collect from those third parties to facilitate account creation and logon process for the performance of the contract. See the section below headed "[HOW DO WE HANDLE YOUR SOCIAL LOGINS](https://app.termly.io/dashboard/website/277293/privacy-policy#sociallogins)" for further information.\ <br>
* **To send you marketing and promotional communications.** We and/or our third party marketing partners may use the personal information you send to us for our marketing purposes, if this is in accordance with your marketing preferences. You can opt-out of our marketing emails at any time (see the "[WHAT ARE YOUR PRIVACY RIGHTS](https://app.termly.io/dashboard/website/277293/privacy-policy#privacyrights)" below).\ <br>
* **To send administrative information to you.** We may use your personal information to send you product, service and new feature information and/or information about changes to our terms, conditions, and policies.\ <br>
* **Fulfill and manage your orders.** We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.\ <br>
* **To post testimonials.** We post testimonials on our Services that may contain personal information. Prior to posting a testimonial, we will obtain your consent to use your name and testimonial. If you wish to update, or delete your testimonial, please contact us at <privacy@ventures-adventures.com> and be sure to include your name, testimonial location, and contact information.\ <br>
* **Deliver targeted advertising to you.** We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.\ <br>
* **Administer prize draws and competitions.** We may use your information to administer prize draws and competitions when you elect to participate in competitions.\ <br>
* **Request Feedback.** We may use your information to request feedback and to contact you about your use of our Services.\ <br>
* **To protect our Services.** We may use your information as part of our efforts to keep our Services safe and secure (for example, for fraud monitoring and prevention).\ <br>
* **To enforce our terms, conditions and policies for Business Purposes, Legal Reasons and Contractual.**\ <br>
* **To respond to legal requests and prevent harm.** If we receive a subpoena or other legal request, we may need to inspect the data we hold to determine how to respond.\ <br>
* **To manage user accounts**. We may use your information for the purposes of managing our account and keeping it in working order.\
  &#x20;                       &#x20;
* **To deliver services to the user.** We may use your information to provide you with the requested service.\ <br>
* **To respond to user inquiries/offer support to users.** We may use your information to respond to your inquiries and solve any potential issues you might have with the use of our Services.\ <br>
* **For other Business Purposes.** We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Services, products, marketing and your experience. We may use and store this information in aggregated and anonymized form so that it is not associated with individual end users and does not include personal information. We will not use identifiable personal information without your consent.

#### **3. WILL YOUR INFORMATION BE SHARED WITH ANYONE?**

***In Short:*****&#x20;** *We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations.*&#x57;e may process or share data based on the following legal basis:

* **Consent:** We may process your data if you have given us specific consent to use your personal information in a specific purpose.\ <br>
* **Legitimate Interests:** We may process your data when it is reasonably necessary to achieve our legitimate business interests.\ <br>
* **Performance of a Contract:** Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.\ <br>
* **Legal Obligations:** We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).\ <br>
* **Vital Interests:** We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following situations:

* **Vendors, Consultants and Other Third-Party Service Providers.** We may share your data with third party vendors, service providers, contractors or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include: payment processing, data analysis, email delivery, hosting services, customer service and marketing efforts. We may allow selected third parties to use tracking technology on the Services, which will enable them to collect data about how you interact with the Services over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content and better understand online activity. Unless described in this Policy, we do not share, sell, rent or trade any of your information with third parties for their promotional purposes. We have contracts in place with our data processors. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us. They will hold it securely and retain it for the period we instruct.\ <br>
* **Business Transfers.** We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.\ <br>
* **Third-Party Advertisers.** We may use third-party advertising companies to serve ads when you visit the Services. These companies may use information about your visits to our Website(s) and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.

#### **4. WHO WILL YOUR INFORMATION BE SHARED WITH?**

***In Short:*****&#x20;** *We only share information with the following third parties.*  We only share and disclose your information with the following third parties. We have categorized each party so that you may be easily understand the purpose of our data collection and processing practices. If we have processed your data based on your consent and you wish to revoke your consent, please contact us.

* **Affiliate Marketing Programs**\
  Tapfilliate
* **Allow Users to Connect to their Third-Party Accounts**\
  Shopify
* **Communicate and Chat with Users**\
  Userlist.io
* **Functionality and Infrastructure Optimization**\
  Amazon Web Services
* **Retargeting Platforms**\
  Facebook Custom Audience, Facebook Remarketing and Google Ads Remarketing
* **User Account Registration and Authentication**\
  Shopify

#### **5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?**

***In Short:*****&#x20;** *We may use cookies and other tracking technologies to collect and store your information.*

We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Policy.

#### **6. HOW DO WE HANDLE YOUR SOCIAL LOGINS?**

***In Short:*****&#x20;** *If you choose to register or log in to our services using a social media account, we may have access to certain information about you.*

Our Services offer you the ability to register and login using your third party social media account details (like your Facebook or Twitter logins). Where you choose to do this, we will receive certain profile information about you from your social media provider. The profile Information we receive may vary depending on the social media provider concerned, but will often include your name, e-mail address, friends list, profile picture as well as other information you choose to make public.

We will use the information we receive only for the purposes that are described in this privacy policy or that are otherwise made clear to you on the Services. Please note that we do not control, and are not responsible for, other uses of your personal information by your third party social media provider. We recommend that you review their privacy policy to understand how they collect, use and share your personal information, and how you can set your privacy preferences on their sites and apps.

#### **7. HOW LONG DO WE KEEP YOUR INFORMATION?**

***In Short:*****&#x20;** *We keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.*

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than 90 days past the termination of the user's account.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.<br>

#### **8. HOW DO WE KEEP YOUR INFORMATION SAFE?**

***In Short:*****&#x20;** *We aim to protect your personal information through a system of organizational and technical security measures.*

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the services within a secure environment.

#### **9. DO WE COLLECT INFORMATION FROM MINORS?**

***In Short:*****&#x20;** *We do not knowingly collect data from or market to children under 18 years of age.*

We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we have collected from children under age 18, please contact us at <privacy@ventures-adventures.com>.

#### **10. WHAT ARE YOUR PRIVACY RIGHTS?**

***In Short:*****&#x20;** *In some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.*

In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. To make such a request, please use the [contact details](https://app.termly.io/dashboard/website/277293/privacy-policy#contact) provided below. We will consider and act upon any request in accordance with applicable data protection laws.

If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time. Please note however that this will not affect the lawfulness of the processing before its withdrawal.

If you are resident in the European Economic Area and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority. You can find their contact details here: <http://ec.europa.eu/justice/data-protection/bodies/authorities/index_en.htm>.\
**Account Information**

If you would at any time like to review or change the information in your account or terminate your account, you can:

&#x20;   ■  Log into your account settings and update your user account.

&#x20;   ■  Contact us using the contact information provided.

&#x20;   ■  <privacy@ventures-adventures.com>

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.

**Cookies and similar technologies:** Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. To opt-out of interest-based advertising by advertisers on our Services visit <http://www.aboutads.info/choices/>.

**Opting out of email marketing:** You can unsubscribe from our marketing email list at any time by clicking on the unsubscribe link in the emails that we send or by contacting us using the details provided below. You will then be removed from the marketing email list – however, we will still need to send you service-related emails that are necessary for the administration and use of your account. To otherwise opt-out, you may:

&#x20;   ■  Contact us using the contact information provided.

&#x20;   ■  <privacy@ventures-adventures.com>

#### **11. DATA BREACH**

A privacy breach occurs when there is unauthorized access to or collection, use, disclosure or disposal of personal information. You will be notified about data breaches when Ventures & Adventures believes you are likely to be at risk or serious harm. For example, a data breach may be likely to result in serious financial harm or harm to your mental or physical well-being. In the event that Ventures & Adventures becomes aware of a security breach which has resulted or may result in unauthorized access, use or disclosure of personal information Ventures & Adventures will promptly investigate the matter and notify the applicable Supervisory Authority not later than 72 hours after having become aware of it, unless the personal data breach is unlikely to result in a risk to the rights and freedoms of natural persons.

#### **12. CONTROLS FOR DO-NOT-TRACK FEATURES**

Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track (“DNT”) feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy policy.

#### **13. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?**

***In Short:*****&#x20;** *Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.*

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with the Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from our systems.

#### **14. DO WE MAKE UPDATES TO THIS POLICY?**

***In Short:*****&#x20;** *Yes, we will update this policy as necessary to stay compliant with relevant laws.*

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

#### **15. HOW CAN YOU CONTACT US ABOUT THIS POLICY?**

If you have questions or comments about this policy, you may email us at <privacy@ventures-adventures.com> or by post to:

Ventures & Adventures \
73 W Monroe Ste 500\
Chicago, IL 60603\
United States

#### **HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?**

Based on the laws of some countries, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please submit a request form by clicking [here](https://app.termly.io/notify/7a6fcb6f-ec0c-413d-8957-8b221308046f). We will respond to your request within 30 days.


